NEW SERVICE!

Sample Management Made Simple

Need help managing your samples after Walmart’s line review?
Surmount Retail Services offers a convenient solution for vendors with product samples at the Walmart Layout Center in Bentonville, AR. Once your merchant is finished with them, we’ll handle the rest — whether you need your samples picked up, returned, donated to a local non-profit, or properly disposed of.

Sometimes it’s best to get your items back — especially if they’re prototypes, contain confidential designs, or you simply want them returned to further refine and improve your products.

Save time, reduce hassle, and ensure your samples are handled responsibly.
Based in Bentonville, AR

Message us to schedule your next sample pickup or learn more about our services.
info@surmountretailservices.com
Sample pickup/delivery • Donation • Return • Disposal

Services

Consulting Services

1. Strategy Consulting

  • Business Strategy Development: Helping companies define their long-term vision and goals.

  • Market Analysis: Assessing market trends and competitive landscapes.

  • Growth Strategies: Identifying opportunities for expansion or diversification, including acquisition.

2. Management Consulting

  • Organizational Change Management: Assisting with restructuring, mergers, or cultural change initiatives.

  • Process Improvement: Streamlining operations to enhance efficiency and reduce costs.

  • Performance Management: Developing metrics and KPIs to track and improve performance.

3. Marketing Consulting

  • Brand Strategy: Defining and strengthening brand identity.

  • Market Research: Conducting research to understand customer needs and preferences.

  • Digital Marketing: Implementing online marketing strategies, including SEO, social media, and content marketing.

4. Operations Consulting

  • Supply Chain Optimization: Improving the efficiency of the supply chain.

  • Logistics Management: Enhancing distribution and logistics processes.

  • Quality Control: Implementing quality management systems.

5. Sales Consulting

  • Sales Strategy Development: Creating strategies to boost sales performance.

  • Customer Relationship Management (CRM): Implementing and optimizing CRM systems.

Sales Training: Coaching and training sales teams.

Representation Services

1. Client Relationship Management

  • Building Relationships: Establishing and maintaining strong, positive relationships with existing and potential clients.

  • Client Communication: Acting as the primary point of contact between the company and its clients, ensuring smooth communication and addressing any concerns.

  • Customer Support: Assisting clients with inquiries, troubleshooting issues, and providing after-sales support.

2. Sales and Business Development

  • Identifying Opportunities: Finding and pursuing new business opportunities to expand the company's client base.

  • Product/Service Promotion: Educating clients about the company’s offerings and demonstrating how they meet the clients' needs.

  • Sales Presentations: Preparing and delivering presentations to potential clients to explain the benefits of the company’s products or services.

  • Negotiation and Closing Deals: Negotiating terms and conditions with clients and closing sales to achieve targets.

3. Market Research and Analysis

  • Understanding Client Needs: Gathering information on client requirements and industry trends to tailor offerings accordingly.

  • Competitor Analysis: Monitoring competitors’ activities to position the company’s offerings effectively.

  • Feedback Collection: Gathering feedback from clients to improve products or services and customer satisfaction.

4. Training and Education

  • Client Training: Providing training to clients on how to use the company’s products or services effectively.

  • Product Updates: Informing clients about new products, updates, or changes that may benefit them.

5. Event Participation and Networking

  • Trade Shows and Conferences: Representing the company at industry events to network and generate leads.

  • Client Meetings and Visits: Traveling to meet with clients and discuss their needs or resolve any issues.

6. Brand Representation

  • Brand Advocacy: Acting as an ambassador for the company, promoting its values, and ensuring a positive brand image.

  • Customer Experience Management: Ensuring that clients have a positive experience with the company at every touchpoint.